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1. Background

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1.1

Apex Initiatives Ltd (APEXi) is a limited company registered in England under company number 14676806, whose registered address is 17 Ingleby Road, Messingham, North Lincolnshire, DN17 3SS.

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1.2

We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

 

1.3

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur if you continue using Our website. If you do not agree to Our Privacy Policy, please stop using Our website immediately.

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1.4

Our website is operated and edited by us, through Wix.com.

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2. What does this policy cover?

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2.1

This Privacy Policy applies only to your use of Our website. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

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3. What is personal data?

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3.1

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

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3.2

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

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4. What are my rights?

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4.1

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

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  • The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 12.

  • The right to access the personal data we hold about you. Part 11 will tell you how to do this.

  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 12 to find out more.

  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 12 to find out more.

  • The right to restrict (i.e. prevent) the processing of your personal data.

  • The right to object to us using your personal data for a particular purpose or purposes.

  • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

  • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

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4.2

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 12.

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4.3

It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed if we have that data.

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4.4

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

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4.5

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 12.

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5. What data do you collect and how?

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5.1

Depending upon your use of Our website, we may collect and hold some or all the personal data set out below, using the methods also set out below:

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  • “Identity information” including name, title, date of birth, gender, etc. if inserted in forms by you.

  • “Contact information” including address, email address, telephone number, next of kin, etc. if inserted in forms by you.

  • “Business information” including business name, job title, profession, if inserted in forms by you.

  • “Payment information” including card details and bank account details, if inserted in forms by you.

  • “Medical information” including previous medical conditions, allergies, etc. if inserted in forms by you.

  • “Profile information” including login details, purchase history, etc. if inserted in forms by you or after sales.

 

6. How do you use my personal data?

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6.1

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:

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  • “Identity information” for registering you for our services, providing information regarding booked services, maintaining your safety during our activities.

  • “Contact information” for registering you for our services, providing information regarding booked services, maintaining your safety during our activities.

  • “Business information” for registering you for our services, providing information regarding booked services, maintaining your safety during our activities.

  • “Payment information” to take payment for our services

  • “Medical information” for registering you for our services, providing information regarding booked services, maintaining your safety during our activities.

  • “Profile information” for registering you for our services, providing information regarding booked services, maintaining your safety during our activities.

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6.2

With your permission and/or permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message and/or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always be given the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

 

6.3

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 12.

 

6.4

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

 

6.5

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

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7. How long will we keep your personal data?

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7.1

We will not keep your personal data for any longer than is necessary considering the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

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  • “Identity information” for one year, thereafter, reviewed annually.

  • “Contact information” for one year, thereafter, reviewed annually.

  • “Business information” for one year, thereafter, reviewed annually.

  • “Payment information” to take payment for our services only.

  • “Medical information” for one year, thereafter, reviewed annually.

  • “Profile information” for one year, thereafter, reviewed annually.

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8. How and where do you store or transfer my personal data?

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8.1

We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

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8.2

The security of your personal data is essential to us, and to protect your data, we take several important measures, including the following:

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  • "Limiting access" to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality.

  • "Procedures for dealing with data breaches" (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.

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9. Do you share my personal data?

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9.1

We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation. We will not share any of your personal data with any third parties for any purposes, subject to the following exception:

 

  • In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

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10. Can I withhold information?

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10.1

You can access certain areas of Our website without providing any personal data at all. However, to use all features and functions available on our website you may be required to submit or allow for the collection of certain data.

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11. How Can I Access My Personal Data?

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11.1

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

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11.2

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 12.

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11.3

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

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11.4

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

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12. How do I contact you?

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12.1

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

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12.2

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

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The Company Directors

Telephone: 0330 043 2420

info@apexi.co.uk

 

13. Changes to this privacy policy

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13.1

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

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13.2

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

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13.3

Any changes will be immediately posted on Our website, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our website following the alterations. We recommend that you check this page regularly to keep up to date.

 

This Privacy Policy was last updated on the 3rd June 2024.

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14. Further information

 

14.1

If you would like to know more about how We use your data, please contact Us at info@apexi.co.uk.

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14.2

For more information about privacy, data protection and our terms and conditions, please visit the following:

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Website Cookie Policy
Website Terms of Use Policy
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